Easy 30 days returns | Trusted 5 Star Review | Stitch & Save Points

Returning an Item


Shop with confidence with our 30 day returns policy.

We want you to be entirely happy with every product that you purchase from us, and want you to feel confident and reassured that you can easily return an unsuitable item. For this reason we offer 30 day returns to our customers.

Our returns process is simple, all we request is that the products are sent back in their original packaging and that they are in the same unused condition as when you received them.

To return an item, use the Contact Us link, and let us know your order number and the product you would like to return.


Who pays the postage on returned items?

If you return something due to it being unsuitable you will need to pay the postage costs to return it to us.
If you return something due to it being faulty we will refund the carriage cost.

We recommend you use a registered delivery service to cover you against loss.

If you have any further queries regarding returning an item then please Contact Us and we will be happy to help.