Postage and Shipping Information
UK Orders
During checkout you will be offered a range of services based on your basket contents. Please review the delivery times for each courier service during checkout or at the bottom of this document.
Royal Mail Local Collect
Can't be at home for your delivery?
You can have eligible Stitcher orders delivered to a convenient Royal Mail collection location near you, including Post Offices, Parcel Lockers and participating collection points.
How it works
- Add your items to your basket.
- At checkout choose Collect near me.
- Enter your postcode or location.
- Choose your preferred collection point.
- We'll send your order there.
Royal Mail will let you know when it's ready to collect.
International Orders
International orders are now shipped via Evri International and will be subject to relevant duties and taxes.
These vary by country, so please check your country’s regulations on importing goods from the UK.
You are responsible for paying any duties and taxes to your local authorities before delivery can be completed.
Delivery Services
| UK Orders (per order) | Delivery | |||
| Royal Mail - First Class | £1.99 | 2 to 7 days | Untracked. For up to 14 threads | |
| Royal Mail - Tracked 48 | £2.99 | 3 to 4 days | ||
| Royal Mail - Tracked 24 | £3.99 | 2 to 3 days | ||
| Royal Mail - Special Delivery | £8.95 | Next day | Excludes Sunday | |
| Rest of the World Orders (per order) | Each additional item | |||
| International | £14.95 | £0.75 | ||
| There is no additional product postage charge for threads. | ||||
Royal Mail Special Delivery
Royal Mail offers a guaranteed next-day delivery service for UK customers, delivered by the end of the next working day, tracked and signed for.
Important Information:
- Working days are Monday to Friday. Orders placed between Friday at 2pm and Sunday will be dispatched on Monday morning and delivered on Tuesday.
- To qualify for next-day dispatch, please ensure your items are in stock when ordering. The dispatch date for each product is displayed on the product page, in your basket, and in your order confirmation email.
- If you wish to cancel your order, you can do so via your account—provided it hasn't yet been picked from our warehouse.
Delivery Considerations: We cannot guarantee timely delivery if your parcel does not fit through your letterbox and the postperson is unable to reach you. Please check your track and trace link and ensure someone is available to receive your order.
Heavy Items
For a small number products we reserve the right to make an additional charge. This will be stated in the item's description.