4.92 out of 5 from 4,910 verified customer reviews of our products since 2022, across 2,102 products.
Every rating is shown, including the 18 one-star and 11 two-star reviews. We do not remove a review for being unfavourable.
Reviews are written by customers we invited by email once their order had been delivered — so every review here comes from someone who actually bought the item.
A review is only ever removed if it breaks the law or is not about the product — abuse, another retailer's problem, or someone else's personal details. Never for being critical. The breakdown above is the whole picture.
If you have ordered from us, you can review anything you have bought from your account. You do not need an invitation.
Design Works Crafts Wedding Chairs Cross Stitch Kit
DO NOT BUY THIS IF YOU LIKE THE PICTURE! I didn't know what I was getting myself into with this project. It's a LOT more complicated than it looks. It doesn't look like the picture - the browns of the chairs aren't lovely and smooth like the image shows, there's cream and brown and grey in there, and it really kicked me when I was down seeing this. The chart has several mystery symbols that aren't on the key, and there are also smaller differences between the image and the chart that are confusing. It includes the thread but I ran out of a couple colours (including what I needed for the writing) so I had to change the colour for that, and scramble to find extra from my personal stash for the others. All in all, with the spirit-crushing errors, differences in the pattern, and the amount of times I had to put it down so I didn't cry, it took me two years exactly to finish this. I honestly hate the finished product because of the colour differences between what I bought and what it ended up as, but I've been assured by others it supposedly looks good. All that matters is that the couple I made it for like it. I had to choose a "short review summary" and I'm going to tell you why I didn't choose these summaries: Lovely colours - I don't think grey, brown, and cream look good as different shades of the same bits of wood Matched the picture - the picture didn't have GREY in the chairs, the pinks and greens are more washed out than the picture too Good for beginners - this would be hell for a beginner. Premium feel - the thread kept knotting, and the aida was coarse Exactly what I needed - if what I needed was several mental breakdowns Fun to stitch - this is the worst project I've ever worked on Would recommend - WOULD NOT Chart was easy to follow - several mystery symbols on the chart that aren't explained, and differs from the picture in several places Great finished result - I hate it, honestly. I'm glad I didn't make it for me.
We’re very sorry that the kit did not match the colours shown and that this led to such a disappointing experience. The manufacturer has now reviewed the issue and believes it may have been caused by a change of thread supplier, together with the kit cover image being printed too brightly. They are investigating both points for future production, and the photographs you provided were extremely helpful in identifying the problem. As a replacement kit would not resolve this for you, we have arranged a full refund. Thank you for bringing this to our attention.
Reviews from customers like you are the only rating we show anywhere on this site. Write a review